Port number

  • Thread starter Thread starter AN
  • Start date Start date
A

AN

One of my frineds is able to use the Microsoft Office Outlook Live fine from his house. When he goes to his office and accesses it, he is getting an error message 0x80040126 while trying to send and receive emails in MOOL. The only reason why this could happen that i can think of is the firewall. Is there any other reason why this could not work fine?

Is there somebody here who knows about the Port number that is being used by the MOOL? Somebody from Microsoft ? Any MVPs??? Please help.....

Regards

AN
 
One of my frineds is able to use the Microsoft Office Outlook Live fine
from his house. When he goes to his office and accesses it, he is
getting an error message 0x80040126 while trying to send and receive
emails in MOOL. The only reason why this could happen that i can think
of is the firewall. Is there any other reason why this could not work
fine?

Is there somebody here who knows about the Port number that is being
used by the MOOL? Somebody from Microsoft ? Any MVPs??? Please help.....


*** REPLY SEPARATOR *****
(Needed due to poster using quoted-printable format for usenet post.)

Couldn't your "friend" use his firewall back at home to check its
connection or traffic logs to see to where Outlook 2003 (Live version)
was connecting and what port it used?
 
It works fine at home. Can somebody let me know the port number used by MOOL
?

Regards

AN
 
It uses port 80. What firewall is used at the office? Do they allow only specific applications to use port 80?

Does he have the user/pw entered correctly?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


One of my frineds is able to use the Microsoft Office Outlook Live fine from his house. When he goes to his office and accesses it, he is getting an error message 0x80040126 while trying to send and receive emails in MOOL. The only reason why this could happen that i can think of is the firewall. Is there any other reason why this could not work fine?

Is there somebody here who knows about the Port number that is being used by the MOOL? Somebody from Microsoft ? Any MVPs??? Please help.....

Regards

AN
 
AN said:
It works fine at home. Can somebody let me know the port number used
by MOOL ?
Click to expand...

Guess you missed my point. If it was working fine at home, the firewall
would tell you the destination IP name or address and the port used. So
you could verify it yourself.

According to Diane, it uses port 80. Since you didn't mention that your
friend cannot surf the web, that port must be open. So it must be a
problem with your friend's configuration of the software on his work
host or filtering/blocking by with company's network which means he
needs to talk to his company's network admin. Could be they are
blocking access to the target domain or hostname to which MOOL connects.
Their firewall cannot detect which application would be trying to make
the connect, but a personal "software" firewall running on his work
desktop might need an application rule defined to allow MOOL to make any
connections.

Between the two of you, sounds like you are the "wizard" and your friend
is not. You can help him at home but are not a coworker so you cannot
help him at work, so he will need to seek help from his company's help
desk, IT dept., or network admin in figuring out what is "different" on
his work host. You never mentioned that your friend was toting a laptop
between work and home (so the host and its configuration remained the
same) so the assumption is that your friend has 2 different hosts
configured differently and also are connected to 2 different networks
(and that he is not using VPN to connect to his work's network from his
home).
 
Their firewall cannot detect which application would be trying to make the
connect, but a personal "software" firewall running on his work desktop
might need an application rule defined to allow MOOL to make any
connections.
Click to expand...

It depends on the firewall software configuration. My firewall (ISA server)
identified it as Outlook.exe.
 
In addition to what Vanguard has said, many companies are blocking access to
Hotmail, Yahoo mail, MSN and other web based mail as it has proven to be a
very lively vector for viruses to enter the corporate environment. I know
my agency is doing this and they have had about 95% fewer virus outbreaks as
a result.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Vanguard asked:

| || It works fine at home. Can somebody let me know the port number used
|| by MOOL ?
|
| Guess you missed my point. If it was working fine at home, the
| firewall would tell you the destination IP name or address and the
| port used. So you could verify it yourself.
|
| According to Diane, it uses port 80. Since you didn't mention that
| your friend cannot surf the web, that port must be open. So it must
| be a problem with your friend's configuration of the software on his
| work host or filtering/blocking by with company's network which means
| he needs to talk to his company's network admin. Could be they are
| blocking access to the target domain or hostname to which MOOL
| connects. Their firewall cannot detect which application would be
| trying to make the connect, but a personal "software" firewall
| running on his work desktop might need an application rule defined to
| allow MOOL to make any connections.
|
| Between the two of you, sounds like you are the "wizard" and your
| friend is not. You can help him at home but are not a coworker so
| you cannot help him at work, so he will need to seek help from his
| company's help desk, IT dept., or network admin in figuring out what
| is "different" on his work host. You never mentioned that your
| friend was toting a laptop between work and home (so the host and its
| configuration remained the same) so the assumption is that your
| friend has 2 different hosts configured differently and also are
| connected to 2 different networks (and that he is not using VPN to
| connect to his work's network from his home).
 
Back
Top