I had contacted te support desk of the OEM before posting here.
There reply was no use at all
Patrick
Patrick, since the program is not a part of Windows it is something that
the OEM installed. I have searched the MS site for retail copies of the
software when this question has come up in the past. It is a special OEM
package and is not available as a separate purchase.
The computer manufacturer is *supposed* to give you copies of all software
that shipped with your system or at the very least a means to restore them.
You could:
- Call or contact support again. You might be a bit more lucky this time
and get a rep that can help you.
- Look in your system documentation for directions on how to restore the
extra bundled applications.
- Check all of the CDs that came with the computer. If you don't have one
marked specifically for the training course, look for a CD marked
"Applications."
- You might have to use Windows Explorer to examine all folders on the CDs.
The setup program for each application may be tucked away inside of
individual folders.
- Compaq, HP and possibly a few other PC manufacturers have been known to
place a hidden partition on the system's hard drive. Sometimes these
partitions hold the setup files (in addition to the copies on CDs or
instead of). May have to set Folder Options> View to show "hidden and
system folders and files."
- Visit the download area at the PC manufacturer's website for your
computer brand and model. You may find directions and/or downloads to help
you restore this item.
