Poor Windows Performance - cleaned all spy ware and viruses from machine

  • Thread starter Thread starter CB Rawlings
  • Start date Start date
C

CB Rawlings

I have taken the steps necessary to clean my hard drive
from all unwanted programs, found 4 viruses and cleaned
them with Norton, but the computer still does not behave
normal. I have noticed a pop up screen comes on every
once in awhile that says viavoice error cannot begin
language module (or something like that) I have NO idea
what this is. I want to get my pc running again like it
did before.. help?
 
You should first lookup details on all of the viruses
that Norton Antivirus detected to see what damage if any
the virus may have caused. Some viruses do not damage
the operating system while others do. For those that do,
simply quarantining the virus is not enough. You have to
repair the damage done which the antivirus program does
not do for you. Start by looking in your virus scan
report log for the exact name of the viruses found and
then go to
http://securityresponse.symantec.com/avcenter/vinfodb.html
to look up each virus and the Technical Details will
describe to you what the virus did to your machine. Then
repair the damage and see if your machine operates
normally again.

Good Luck
 
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