Please HELP, Explorer difficulties i think

  • Thread starter Thread starter Lynne Belshaw
  • Start date Start date
L

Lynne Belshaw

After connecting to the internet, using a 56k modem which appears to be
functioning correctly, and opening explorer regularly I am showed the 'page
cannot be displayed' message almost instantly, after pressing the refresh
button more than once occasionally the page will load but quite often parts
(pictures, banner ads etc) will still not load. I have tried the xp
function restore settings that worked which appears to fix the problem but
within a few days it appears to be back, interestingly it appears to
coincide with the update 'Doomjuice worm removal tool' in the windows Update
Service could it be related to the problem?
I appreciate any help regarding this matter and thank you for your time

Ryan
 
Hi Ryan,

After connecting to the internet, using a 56k modem which appears to be
functioning correctly, and opening explorer regularly I am showed the 'page
cannot be displayed' message almost instantly, after pressing the refresh
button more than once occasionally the page will load but quite often parts
(pictures, banner ads etc) will still not load. I have tried the xp
function restore settings that worked which appears to fix the problem but
within a few days it appears to be back, interestingly it appears to
coincide with the update 'Doomjuice worm removal tool' in the windows Update
Service could it be related to the problem?
I appreciate any help regarding this matter and thank you for your time

Ryan
Click to expand...

My computer had the same symptoms as yours, and I tracked it down to
deficient DNS. Talk to your ISP and let them tell you the numbers of
some efficient DNS which you can then enter into your connection,
right-clicking your connection, choosing properties, networking tab,
selecting TCP/IP and clicking properties.

Good luck, hope this helps
 
I don't think that's the problem because all my connections using different
isp's have the same problem, or do they all need the same DNS?
 
Hi Lynne,

They would have different DNS (Domain Name Servers). So the problem
happens in all your connections involving different Internet Service
Providers?

It just struck me that it was the same problem I was having, where you
have to click repeatedly (up to seven times) for a webpage to appear,
where you connect successfully to a web page and a half hour later you
fail. You also download a page without pictures and have to click
refresh for the pictures to download.

I was suffering from all these and it was solved changing my DNS,
which was on automatic, to the numbers provided by my ISP.

Good luck
 
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