Picture it premium 10,e-mail problems

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When I try to send a picture through "picture it premium 10" my computer
shuts down and restarts,This also happens when I try to save a picture for
e-mail or web.
I have tried everything I can think of to resolve this issue(reloading
picture it,reloading works suite 2005,etc.).I have also contacted my computer
manufacturer,but to no avail.This is an OEM product that came with the
computer.
All other functions in picture seem to work fine though.
Anyone else have this problem or a possible solution?
Thanks
 
Mark L. Ferguson said:
Start/Run, type: %TEMP%

Clear all files, and restart.





Thanks for the try Mark but I tried what you said and it still does this.I tried puttig it on another computer running XP and it worked fine.Gateway is just as baffled,as I have tried with there techs about 7 or 8 times but to no avail.
Click to expand...
If you or someone else has another sollution I will try almost anything
(short of explosives) lol.
Thanks
Don
 
We need some form of info on the cause. The admin tools/event viewer might
have a message at the time of the shutdown.

Disable automatic restart on system failure (on SP2): Press F8 on restart,
and see the menu item to disable auto restart. Restart, and when the STOP
message appears, record information needed for further troubleshooting.

(non sp2)
Press WinKey-Break,(or start/run 'sysdm.cpl'), click Advanced Tab, Start
Up... area, Settings button, Remove check from "Automatically Restart" On
the next reboot, you will be able to read what caused the restart (when it
errors)
 
Back
Top