Photosmart 1315

  • Thread starter Thread starter JDN
  • Start date Start date
J

JDN

I am trying to install the Photosmart 1315 printer to XP
Prof and it keeps telling me that it is not
communicating. I tried all of the USB ports and a new
cable, but nothing works. I hook it up to another
computer and it works, so I know that its not the
printer. Does anyone have any ideas?
Thanks.
 
Do you have any other USB devices connected to you computer? If so, are they
working?
 
Yes. Scanner, ScanDisk reader and Palm. Can't figure it
out and HP, Sony And MS have been no help.
 
Does it work if you disconnect any of the other devices? If so you may need
to add another USB port (add-in card) or a powered hub.
 
Everything else works and even if I disconnect all the
other USB devices, it still will not recognize it....
 
Everything else works and even if I disconnect all the
other USB devices, it still will not recognize it....
 
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