Photoshop 7 keeps shutting down

  • Thread starter Thread starter Monica
  • Start date Start date
M

Monica

I recently replaced my motherboard and reloaded Windows
XP. I immediately had 3 worms, etc. that according to
Mcaffee has been deleted from my system. However, now
I'm still unable to work in Photoshop. It opens & after
working a minute or two it shuts down all by itself. I
checked in Windows and Mcaffee knowledge bases but
nothing comes up. To remove the sasser worm I did all
these techie things in DOS. Could any of that be
affecting my applications? HELP...can anyone advise me?
I've been unable to work for a full week! Thank you.
 
Hello,

A couple of questions you said that you had viruses after
re-format? Have you looked at your event viewer, what does
it say if anything? After loading XP did you immediatly
load McAfee for protection? have you done all updates to
your programs including XP? What you might want to try is
uninstall Photoshop 7, reload it then download and install
the patches (updates).

I hope this works for you...
 
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