Personal Folder Back-up won't work - virus?

  • Thread starter Thread starter John Carroll
  • Start date Start date
J

John Carroll

Hi all,

I have recently discovered that the personal folder back-up utility
for Outlook 2003 no longer works - I get the message "Cannot copy
outlook - the prcess cannot access the file because another process
has locked a portion of the file"

Any ideas on what might be causing this - could it be a virus?

Cheers,


John
 
nah... it's probably not a virus (but a scan to be sure won't hurt), its
more likely outlook, or if you have another app that is using outlook data
(active sync is probably the most common), it's that. Look in task manager
to make sure outlook.exe is closed - my guess is something is not allowing
it to close and backup throws the error.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



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