Tina said:
i am unable to permantely delete some messages out of my deleted items
folder, just comes up unknown error! HELP!!!
In Windows Mail, unknown errors and undeletable files are usually due to
interference from an antivirus program, antispyware program, or antispam
program. What if any of these programs do you have, and have you ever
had a Norton or McAfee antivirus program installed?
For a temporary fix, download and install this hotfix, with Windows Mail
not running:
http://support.microsoft.com/default.aspx/kb/941090
Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version
of Vista or a 64-bit version, try the hotfix for the 32-bit version first.
The Vista SP1 update contains this hotfix are more, but takes longer
to install.
