performance degradation after sasser

  • Thread starter Thread starter Carole
  • Start date Start date
C

Carole

After I acquired and then removed the sasser worm, i have
had performance problems (sssslllllooooowwww). I
attempted to re-install windows xp, but the 25 character
code on my machine comes up as an invalid number. so now
i'm in an battle with microsoft and gateway. Microsoft
says they can't help because it's an oem number, and
gateway says there's nothing they can do, that microsoft
has to fix it. can anyone out there help me?????
Thanks, Carole
 
You can use Magic Jellybean Key Finder or Belarc Advisor to identify the existing 25 character Product ID on your PC.

Do a google and you'll find links to these great tools.

Print it out and then call MS or Gateway if you have problems using this number again during a repair installation of XP.
 
How old is the machine? From whom and how did you purchase the machine? Are
you the first owner?


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Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Stourport, Worcs, England
Enquire, plan and execute.
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Please tell the newsgroup how any
suggested solution worked for you.

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BAR said:
You can use Magic Jellybean Key Finder or Belarc Advisor to identify the
existing 25 character Product ID on your PC.
Do a google and you'll find links to these great tools.

Print it out and then call MS or Gateway if you have problems using this
number again during a repair installation of XP.
 
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