Pc won't restore or freezes do to Silly p2p

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I have been running Nortons it says I have a virus "silly p2p" when trying to remove it with nortons it says access denied. So, thinking it maybe a file I try to search it on start up it can't find it. I try to restore pc it can't is there a way to remove this? Nortons on the phone says they are aware of it and have been looking into it for the past 2 weeks.
 
Click on run and type regedit and check there to see if this file is in the registry. If it is delete it. Be careful not to delete anything else!
 
I have been running Nortons it says I have a virus "silly p2p" when
trying to remove it with nortons it says access denied. So, thinking it
maybe a file I try to search it on start up it can't find it. I try to
restore pc it can't is there a way to remove this? Nortons on the phone
says they are aware of it and have been looking into it for the past 2
weeks.
Click to expand...

"Access denied" message can appear if the file is "in use" or active. Try
starting the computer in Safe Mode. Give Norton's a try at cleaning it
there.
 
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