PC Rebbot issue

  • Thread starter Thread starter rubbersoul
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rubbersoul

I have a PC Windows XP SP2....it reboots about 5 min after it loads up
wether you login or not....I can hear the hard drive crunching away as
if it's trying to do something. When I boot in safe mode it dosen't
restart.....so in safe mode everything is OK.

I have run anti-virus in safe mode and nothing comes up.....I have also
looked in the event viewer and everything is very clean....Any ideas?
 
rubbersoul said:
I have a PC Windows XP SP2....it reboots about 5 min after it loads up
wether you login or not....I can hear the hard drive crunching away as
if it's trying to do something. When I boot in safe mode it dosen't
restart.....so in safe mode everything is OK.

I have run anti-virus in safe mode and nothing comes up.....I have also
looked in the event viewer and everything is very clean....Any ideas?
Click to expand...

If there's nothing showing in Event Viewer, it could be hardware although
since it works in Safe Mode it could be a program or process starting.
First disable the automatic restart:

Control Panel>System>Advanced>Startup and Recovery>Settings and under System
Failure uncheck "Automatically Restart".

This should give you the blue screen and Stop Error. Write down the Stop
Error and look it up here:
http://www.aumha.org/win5/kbestop.htm

You can also try clean-boot troubleshooting to try and determine the
culprit:

Clean boot in Windows XP - http://support.microsoft.com/kb/310353
Clean-boot advanced troubleshooting in Windows XP -
http://support.microsoft.com/kb/316434
and How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560

The First Question Of Troubleshooting: what changed between the time things
worked and the time they didn't?

Malke
 
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