patch error on outlook sr-1 reinstall

  • Thread starter Thread starter John Temmerman
  • Start date Start date
J

John Temmerman

I had a virus attack which really screwed up my computer. I FINALLY
reinstalled Win2000 professional last weekend and have done as many
updates as i can, even though I invariably get install errors during
the updates.

Since I reinstalled, it won't let me get into Excel or Outlook, saying
the application needs to be installed.

I try installing using my Outlook SR-1 professional (academic edition)
disks and invariably get the following message:

"The patch package could not be opened. Verify that the patch package
exists and that you can access it, or contact the application vendor
to verify that this is a valid installer patch package".

I've tried restoring from a backup without result. If I could identify
WHICH windows config file has the error, I could overwrite it with a
backup.

Microsoft's Asian call center was no help whatsoever. Apparently they
have not encountered the error before.

Please help. I really need EXCEL.
 
John Temmerman said:
I had a virus attack which really screwed up my computer. I FINALLY
reinstalled Win2000 professional last weekend and have done as many
updates as i can, even though I invariably get install errors during
the updates.

Since I reinstalled, it won't let me get into Excel or Outlook, saying
the application needs to be installed.

I try installing using my Outlook SR-1 professional (academic edition)
disks and invariably get the following message:

"The patch package could not be opened. Verify that the patch package
exists and that you can access it, or contact the application vendor
to verify that this is a valid installer patch package".

I've tried restoring from a backup without result. If I could identify
WHICH windows config file has the error, I could overwrite it with a
backup.

Microsoft's Asian call center was no help whatsoever. Apparently they
have not encountered the error before.

Please help. I really need EXCEL.
Click to expand...

The fact that you get errors during the updates suggests that
your installation is fundamentally flawed. I re-installed my
Win2000 two weeks ago, and I haven't had a single error.
The things to look out for are:

- Use an original certified Microsoft CD.
- Install Windows onto a newly formatted disk.
 
Answered in .setup

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

| I had a virus attack which really screwed up my computer. I FINALLY
| reinstalled Win2000 professional last weekend and have done as many
| updates as i can, even though I invariably get install errors during
| the updates.
|
| Since I reinstalled, it won't let me get into Excel or Outlook, saying
| the application needs to be installed.
|
| I try installing using my Outlook SR-1 professional (academic edition)
| disks and invariably get the following message:
|
| "The patch package could not be opened. Verify that the patch package
| exists and that you can access it, or contact the application vendor
| to verify that this is a valid installer patch package".
|
| I've tried restoring from a backup without result. If I could identify
| WHICH windows config file has the error, I could overwrite it with a
| backup.
|
| Microsoft's Asian call center was no help whatsoever. Apparently they
| have not encountered the error before.
|
| Please help. I really need EXCEL.
 
John Temmerman said:
I had a virus attack which really screwed up my computer. I FINALLY
reinstalled Win2000 professional last weekend and have done as many
updates as i can, even though I invariably get install errors during
the updates.

Since I reinstalled, it won't let me get into Excel or Outlook, saying
the application needs to be installed.

I try installing using my Outlook SR-1 professional (academic edition)
disks and invariably get the following message:

"The patch package could not be opened. Verify that the patch package
exists and that you can access it, or contact the application vendor
to verify that this is a valid installer patch package".

I've tried restoring from a backup without result. If I could identify
WHICH windows config file has the error, I could overwrite it with a
backup.

Microsoft's Asian call center was no help whatsoever. Apparently they
have not encountered the error before.

Please help. I really need EXCEL.
Click to expand...

answered in .windows_update
 
Pegasus said:
The fact that you get errors during the updates suggests that
your installation is fundamentally flawed. I re-installed my
Win2000 two weeks ago, and I haven't had a single error.
The things to look out for are:

- Use an original certified Microsoft CD.
- Install Windows onto a newly formatted disk.
Click to expand...
- Use a firewall
- Do not go online using the Admin account
 
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