Passwords won't stay saved

  • Thread starter Thread starter Curt
  • Start date Start date
C

Curt

I'm always getting a prompt to enter my email password,
although the password is saved.
In Outlook 2002 for Office XP, I have saved my email
password thru Tools > Email accounts > Email/View or
change accounts > Change. The password is entered
and "Remember Password" is checked. My Send/Receive
settings for this account are:
When Outlook is Online: Account is included in
Send/Receive is on; Auto send/receive is scheduled every
5 minutes.
When Outlook is Offline: Account is included in
send/receive.
Why does it continually ask me for my password? Every
time it does, I type it in, select "Remember Passord,"
but on the next auto send/receive it's forgotten again.
 
If you are still having problems after applying both the SP 1 & 2 patches,
then see if this article addresses your problemL

OL2002: The Save Password Setting Is Not Saved When You Connect to a POP3
Server
http://support.microsoft.com/default.aspx?scid=kb;en-us;290684


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Curt asked:

| I'm always getting a prompt to enter my email password,
| although the password is saved.
| In Outlook 2002 for Office XP, I have saved my email
| password thru Tools > Email accounts > Email/View or
| change accounts > Change. The password is entered
| and "Remember Password" is checked. My Send/Receive
| settings for this account are:
| When Outlook is Online: Account is included in
| Send/Receive is on; Auto send/receive is scheduled every
| 5 minutes.
| When Outlook is Offline: Account is included in
| send/receive.
| Why does it continually ask me for my password? Every
| time it does, I type it in, select "Remember Passord,"
| but on the next auto send/receive it's forgotten again.
 
I have the same problem. I use Eudora but lost the ability to save my
passwords just last week. I have Professional XP. I hope we get an answer.
Have a great day.
 
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