Pal Talk

[Guest]

my p.c. swithches to safe mode whenever i try to click on pal talk, i am usually able to somehow return to normal mode whenever i use my windows media player

verry confused and concerned about this,
Jerry

 

[Paul [MSFT]]

Dear Jerry,

Regarding your post:
--------------------
| From: "=?Utf-8?B?SmVycnk=?=" <[email protected]>
| Subject: Pal Talk
| Date: Fri, 16 Jan 2004 14:01:17 -0800
| my p.c. swithches to safe mode whenever i try to click on pal talk,
| i am usually able to somehow return to normal mode whenever i use
| my windows media player. verry confused and concerned about this,
| Jerry
|

It sounds like Pal Talk is misconfigured or conflicts with another program
or Windows XP Component.

Recommendations:
1. If this just started recently, in Windows XP you can use System Restore
to roll back your system to an earlier time when the symptom did not
happen.

306084 HOW TO: Restore the Operating System to a Previous State in Windows
XP
http://support.microsoft.com/?id=306084

304449 HOW TO: Start the System Restore Tool from a Command Prompt in
Windows XP
http://support.microsoft.com/?id=304449

310405 How to Turn On and Turn Off System Restore in Windows XP
http://support.microsoft.com/?id=310405

2. If this does not work and you suspect that there may be a conflict with
another program, try clean-boot troubleshooting:

310353 How to Perform a Clean Boot in Windows XP
http://support.microsoft.com/?id=310353

316434 HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP
http://support.microsoft.com/?id=316434

310560 How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://support.microsoft.com/?id=310560

3. If that is not possible or has no effect, uninstall Pal Talk and
reinstall the latest version.
http://www.paltalk.com/PalTalkSite/

4. You can also contact the Pal Talk support group for specific
troubleshooting:
http://www.paltalk.com/PalTalkSite/support.html

=========

This posting is provided "AS IS" with no warranties, and confers no rights.

Windows XP Security Homepage:
http://www.microsoft.com/windowsxp/security/default.asp

Windows 2000 Security Homepage:
http://www.microsoft.com/windows2000/security/default.asp

Top 10 Windows Newsgroups Security Questions:
http://www.microsoft.com/technet/newsgroups/default.asp?url=/technet/newsgro
ups/nodepages/sectop10.asp

=========
Paul Hayes, MCSE
Product Support Services
Microsoft Corporation
(e-mail address removed)