outscan.dll file

[Bruce Jobe]

I keep getting an error msg every time I open outlook that it cannot
open/install C:\progra~1\mcafee.com\vso\outscan.dll. I have trouble shot
with Dell, McAfee, Microsoft and Roadrunner. Any ideas how to get ths file?

 

[PA Bear]

In a recent post ( http://snurl.com/2jbg 21 Sept-03) referencing that exact
error, Outlook MVP Millie Staples writes:

<paste>
Open [Outlook] Tools->Options->Other->Advanced. Under the Add-in Manager,
uncheck the
program that you recently uninstalled that did scanning.
</paste>

Did you attempt to uninstall a McAfee product or recently attempt to install
an update (one of the recent ones has been causing problems in OE and IE)?

Do you have VirusScan configured to scan incoming/outgoing mail?

outscan.dll isn't a Windows file, Bruce. It *may* be a McAfee file but I
get no hits on it when searching any McAfee-related site or Google.

I'd rule out hijackware:

Dealing with Unwanted Spyware
http://mvps.org/winhelp2002/unwanted.htm

These days most of us are recommending HijackThis: Post your files to the
forum mentioned on the above page. Some of these bad guys have started
blocking users access to AdAware's and other's pages! (More at
http://www.spywareinfo.net/sep16,2003)

If you cannot access the page to download HijackThis, use this link:
http://216.180.252.218/~spywareinfo.com/downloads/tools/hijackthis.zip

If you find you need CoolWebSearch Shredder, use this link:
http://216.180.252.218/~spywareinfo.com/downloads/tools/cwshredder.zip
(30 Sept-03: 1.21 is the latest version. Get a fresh copy of CWS Shredder
before each use.)
--
Outlook-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.outlook.general

HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE)
http://mvp.support.microsoft.com
AH-VSOP
http://forum.aumha.org/