Outlook2003 will not shut down

[Jay C.]

I am using Outlook 2003 connect to my companies exchange`
server via VPN. Typically I work offline & sync w/ the
server. When I close out of Outlook 2003. The program
shuts itself down, however it remains running in the
system tray. The next time I attempt to open it it will
not open until I have hit Control- Alt - Delete & closed
down Outlook.exe from the processes tab. Anbody have any
ideas on how to fix this problem?

 

[neo [mvp outlook]]

Any 3rd party tools installed that sync, use, or otherwise protect outlook
data? (e.g. WinFax, ActiveSync, .etc)

 

[EHPorter]

I had this problem for a while, and never figured out why. Outlook would
not "let go of" a particular email account and remained resident in the
Systray. I was able to correct it by deleting the offending email account,
and then reinstalling it. Why that worked, I do not know. But, it did.

Good Luck.

 

[Jay C.]

Yes, I have Microsoft Active Sync installed but only
recently. This problem has occurred since my company
converted their servers to Exchange 2003 & MS Server
2003, about 3 months ago. I just installed the active
sync in the last 30 days.