Outlook wont work, but Outlook Express does

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Guest

we have a new computer that we want to use Outlook. Outlook Express works
fine, but Outlook will not connect to our mail server to send or receive
mail. The settings are the same. Any ideas as to why?
 
correction--Yes we get errors in Outlook. When trying to send/receive mail
in Outlook, we get either a time out error or unable to connect to server
error.
No errors in Outlook Express
 
Firewall? Set to allow Outlook?


BRShort said:
correction--Yes we get errors in Outlook. When trying to send/receive
mail
in Outlook, we get either a time out error or unable to connect to server
error.
No errors in Outlook Express
Click to expand...
 
BRShort said:
correction--Yes we get errors in Outlook. When trying to send/receive
mail
in Outlook, we get either a time out error or unable to connect to server
error.
No errors in Outlook Express
Click to expand...


Disable e-mail scanning in your anti-virus software.
 
ended up finding out that Outlook was denied access via Trend PC Cillin - a
program that came preloaded on the Dell system. It came with little to no
instructions
Thanks for the advice
 
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