Outlook won't open

  • Thread starter Thread starter Peretz Stern
  • Start date Start date
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Peretz Stern

I am running Outlook 2000. it worked fine until 2 days ago. when I open the
program only the splash-screen comes up & stays there. Nothing else happens,
I noticed that my PST is about 900MB I don't think that should be the issue
given it worked until now. does anyone have any ideas?

Thanks
Peretz Stern
 
Close Outlook. Find and rename outcmd.dat to .old. (If using Windows 2000
or XP, you will need to enable searching hidden and system folders.)

Once you have done so, reopen Outlook and it should open fine. You will
need to rebuild any custom toolbars or customizations as the file outcmd.dat
controls how the toolbars display. When it becomes corrupted, it will cause
Outlook to hang because it cannot create the toolbars that you expect.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted w/out
reading.

After searching google.groups.com and finding no answer
Peretz Stern <[email protected]> asked:

| I am running Outlook 2000. it worked fine until 2 days ago. when I
| open the program only the splash-screen comes up & stays there.
| Nothing else happens, I noticed that my PST is about 900MB I don't
| think that should be the issue given it worked until now. does anyone
| have any ideas?
|
| Thanks
| Peretz Stern
 
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