Outlook won't open default e-mail folder

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Guest

Just installed OUtlook 2002, get message "unable to open your default e-mail folders. The .DLL file for the information service could not be found. MAPI was unable to laod the info service PSTPRX.DLL
Please help - someone-anyone please.
 
Hi John,

Just installed OUtlook 2002, get message "unable to open your default e-mail folders. The .DLL file for the information service could not be found. MAPI was unable to laod the info service PSTPRX.DLL.
Please help - someone-anyone please.
Click to expand...

293058 - OL2002: Error Message: MAPI Was Unable to Load the
Information Service Pstprx.dll
If you upgrade to Microsoft Office XP while you are using Microsoft
Outlook 2000 in Internet Mail Only (IMO) mode and you remove Office
XP, revert to Microsoft Office 2000, and upgrade again to Office XP,
you may receive the following error message...
http://support.microsoft.com/default.aspx?scid=kb;en-us;293058

Good luck
 
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