Outlook will not work with XP

  • Thread starter Thread starter Don S.
  • Start date Start date
D

Don S.

I purchased an new PC for my wife -- and HP a200N with a 2.4 GHz Celeron and
Windows XP home edition. Great machine.

I since installed Office 2000 -- and all applications work just fine --
Word, Excel, etc. except OUTLOOK does not -- I use Outlook to synch our
Palm Pilots, address books, etc.. I use Outlook Express for email -- which
shares the phone book with Outlook and has been great on my ME machine.


When I try to start Outlook it starts and gives me the "window" with Outlook
2000 but then I get a "pop-up" which states:

"Personal Folder" -- The information service has not been configured.
Select an existing file to configure, or type the name of a new file to
create.

If I click and continue and try to create a Personal Folder -- which I have
done many times, I just get into a circular loop with no results. It tells
me to create a folder, and when I create one it tells me to configure it.
Etc. or that I had already created one.
 
Don S. said:
When I try to start Outlook it starts and gives me the "window" with
Outlook 2000 but then I get a "pop-up" which states:

"Personal Folder" -- The information service has not been configured.
Select an existing file to configure, or type the name of a new file
to create.
Click to expand...

Use Control Panel>Mail to configure before running Outlook.
--
Brian Tillman
Smiths Aerospace
3290 Patterson Ave. SE, MS 1B3
Grand Rapids, MI 49512-1991
Brian.Tillman is the name, smiths-aerospace.com is the domain.

I don't speak for Smiths, and Smiths doesn't speak for me.
 
Hi

Thanks --- in one PC running ME the Mail is blank -- in the other, running
XP and not able to open Outlook, "Hotmail" is listed.

I can try to delete the Hotmail entry and see if this works.

Thanks

Don S.
 
Hi

Not sure I know how to configure it. I do not use Outlook for my mail -- I
just need it for my Calendar, Addresses, etc. and Synch with my Palm Pilot.

Any other suggestions? I have removed the HotMail reference in the Control
Panel>Mail window, but that had not affect.

Thanks

Don

Should I install XP 2000 Pro or something else to overcome this problem?

Thanks
 
You need to define a personal folders file. Use Control Panel->Mail Icon to
add a personal folders service to Outlook.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the SWEN virus, all mail sent to my personal account will be deleted
without reading.

After searching google.groups.com and finding no answer, Don S. asked:

| Hi
|
| Not sure I know how to configure it. I do not use Outlook for my
| mail -- I just need it for my Calendar, Addresses, etc. and Synch
| with my Palm Pilot.
|
| Any other suggestions? I have removed the HotMail reference in the
| Control Panel>Mail window, but that had not affect.
|
| Thanks
|
| Don
|
| Should I install XP 2000 Pro or something else to overcome this
| problem?
|
| Thanks
|
|
| ||
||| When I try to start Outlook it starts and gives me the "window" with
||| Outlook 2000 but then I get a "pop-up" which states:
|||
||| "Personal Folder" -- The information service has not been
||| configured. Select an existing file to configure, or type the name
||| of a new file to create.
||
|| Use Control Panel>Mail to configure before running Outlook.
|| --
|| Brian Tillman
|| Smiths Aerospace
|| 3290 Patterson Ave. SE, MS 1B3
|| Grand Rapids, MI 49512-1991
|| Brian.Tillman is the name, smiths-aerospace.com is the domain.
||
|| I don't speak for Smiths, and Smiths doesn't speak for me.
 
Hi

Not sure I understand how to do this --- there is no way that I can find, to
add a personal folder in the Mail Icon screen.

Thanks

Don
 
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