Outlook will not work with XP

  • Thread starter Thread starter Don S.
  • Start date Start date
D

Don S.

I purchased a new PC for my wife -- and HP a200N with a 2.4 GHz Celeron and
Windows XP home edition. Great machine.

I installed Office 2000 -- and all applications work just fine -- Word,
Excel, etc. except OUTLOOK does not -- I use Outlook to synch our Palm
Pilots, address books, etc.. I use Outlook Express for email -- which
shares the phone book with Outlook and has been great on my ME machine.

When I try to start Outlook it starts and gives me the "window" with Outlook
2000 but then I get a "pop-up" which states:

"Personal Folder" -- The information service has not been configured.
Select an existing file to configure, or type the name of a new file to
create.

If I click and continue and try to create a Personal Folder -- which I have
done many times, I just get into a circular loop with no results. It tells
me to create a folder, and when I create one it tells me to configure it.
Etc. or that I had already created one.

Any HELP appreciated

Don
 
Can you start Outlook and have it run normally? Go to control panel, mail,
and make sure your mail profile is set up properly.
 
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