Outlook Will Not Send Email

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Guest

I get various error messages on send they usually indicate that I could not
connect to the smtp server or that the server timed out. Error codes
sometimes indicate that some program is blocking the "send". I have a
reformatted drive running a basic copy of XP Pro with Outlook and Word
installed. The email account is set up properly. I have the service
provider stumped. They suggested contacting Microsoft.
 
I get various error messages on send they usually indicate that I
could not connect to the smtp server or that the server timed out.
Error codes sometimes indicate that some program is blocking the
"send". I have a reformatted drive running a basic copy of XP Pro
with Outlook and Word installed. The email account is set up
properly. I have the service provider stumped. They suggested
contacting Microsoft.
Click to expand...

What kind of Internet connection do you have? What kind of Firewall do
you have?

--
Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
Stockholm Consulting Group/KSG
http://www.scgab.com
Microsoft OneNote FAQ:
http://home.hawaii.rr.com/schorr/computers/onenotefaq.htm

**I apologize but I am unable to respond to direct requests for
assistance. Please post questions and replies here in the newsgroup.
Mahalo!
 
RDS said:
I get various error messages on send they usually indicate that I could not
connect to the smtp server or that the server timed out. Error codes
sometimes indicate that some program is blocking the "send". I have a
reformatted drive running a basic copy of XP Pro with Outlook and Word
installed. The email account is set up properly. I have the service
provider stumped. They suggested contacting Microsoft.
Click to expand...

I use a cable modem. Zone Alarm is installed on the computer. This problem
exists whether Zone Alarm is active or not. Also, very occasionaly send will
work.
 
RDS said:
I get various error messages on send they usually indicate that I
could not connect to the smtp server or that the server timed out.
Error codes sometimes indicate that some program is blocking the
"send". I have a reformatted drive running a basic copy of XP Pro
with Outlook and Word installed. The email account is set up
properly. I have the service provider stumped. They suggested
contacting Microsoft.
Click to expand...

Are you properly authenticating to your outgoing server?
 
RDS said:
I get various error messages on send they usually indicate that I could not
connect to the smtp server or that the server timed out. Error codes
sometimes indicate that some program is blocking the "send". I have a
reformatted drive running a basic copy of XP Pro with Outlook and Word
installed. The email account is set up properly. I have the service
provider stumped. They suggested contacting Microsoft.
Click to expand...

I just went through this this weekend on my home computer, WinXP pro and
Office XP. I was having some problem with Contacts and the Address book and
screwed up a bunch of stuff trying to solve it, including the Accounts entry
for my ISP that contained the POP and SMTP settings. Unfortunately I am not
at that machine now but I can tell you that in the window where you make the
POP and SMTP settings there is another button to bring up more settings and
then there is a four tab window that comes up and one of the tabs has an
Authenticate SMTP box that needs to be checked to make it work with my ISP's
server.

Steve
 
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