Outlook will not open

  • Thread starter Thread starter jPeterson05
  • Start date Start date
J

jPeterson05

When I try opening Outlook, it begins to open, but then suddenly
closes. I have tried opening it in safe mode (run Outlook /safe) but
the same problem persists. Does anyone have any idea what may be
causing this and how it can be fixed?

Thanks
 
Hi,

You should first try creating a new Outlook profile. Follow these steps to create a new e-mail profile in Outlook 2003:

1. Click Start, and then click Control Panel.
2. Click Switch to Classic View, and then double-click Mail.
3. In the Mail Setup dialog box, click Show Profiles.
4 .On the General tab, click Prompt for a profile to be used, and then click Add.
5. In the Profile Name box, type a descriptive name for the new e-mail profile, and then click OK.
6. In the E-mail Accounts dialog box, click Add a new e-mail account, and then click Next.
7. Click the appropriate server type for your new e-mail account, and then click Next.
8. Type your account information in the required boxes, and then click Next.
9. Click Finish, and then click OK.

Regards,

Scott Atkins MCSE, MCSA
Partner Technical Lead - Outlook
Microsoft Technical Support
for Platforms and Business Applications
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