Outlook will not open

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Please help me. When I attempt to open Outlook, I get two error messages.

First it says that an extension file will not initialize (extend.dat) It
does not exist on my system.

When I close that error message the next one appears.

Unable to open default email folders. Access is denied You do not have
permission required to access outlook.pst.

This file does not exist on my sytem either.

Thank you.

Bob
 
Bob said:
Please help me. When I attempt to open Outlook, I get two error
messages.

First it says that an extension file will not initialize
(extend.dat) It does not exist on my system.
Click to expand...

it does - it's a hidden file. You need to enable hidden and system files in
your search.
When I close that error message the next one appears.

Unable to open default email folders. Access is denied You do not
have permission required to access outlook.pst.

This file does not exist on my sytem either.
Click to expand...

that's ALSO a hidden file.
 
Bob Zenuch said:
Please help me. When I attempt to open Outlook, I get two error
messages.

First it says that an extension file will not initialize
(extend.dat) It does not exist on my system.
Click to expand...

It does too. It's in the hidden folder %AppData%\Microsoft\Outlook.
When I close that error message the next one appears.

Unable to open default email folders. Access is denied You do not
have permission required to access outlook.pst.
Click to expand...

It's likely that your PST is read-only. Did you copy this PST from a CD?
 
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