Outlook will not load says set of folders cannot be opened - help

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have just installed Windows 2003 - student and teacher version.All
programmes work except Outlook.
Two error messages - The connection to Microsoft Exchange server is not
available.
When I am on the internet the error message is Cannot start Microsoft Office
Outlook.Unable to open the Outlook Window. The set of folders could not be
opened.
Can anyone suggest anything please
 
I had a similar problem. I tried everything but none worked­.
However,
I was able to solve the problem using the following approach­. I
created a similar user account on a different computer with ­the same
rights and installed Outlook 2003 on it without a problem. ­I then
went
back to the problem computer and deleted all the files in
drive:\Documents and Settings\user name\local settings\Appli­cation
data\Mcrosoft\Outlook and replaced them with files copied fr­om the
same
folder on the newly created account on the other computer.
I hope this works for you.
 
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