Outlook Web Access with Exchange 2003

  • Thread starter Thread starter gregb369
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gregb369

I have just installed a new Windows 2003/Exchange 2003 server. I am now
having a problem with certain users in the field accessing OWA. They type
in the mail.domainname.com/exchange address and it pops up the logon box.
When they type in their user name and password, the box just goes away and
then comes back. When it comes back, it has changed the user name field
from jsmith to mail.domainname.com\jsmith. Although, I can go to multiple
locations and in some places I can access these same users and in other
locations I have the same problem that they do. Has anyone experienced
this?

Thanks,
Greg
 
Ask in an Exchange newsgroup as OWA is part of Exchange not Outlook.

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Would that be the inside domain name (inside.local) or the outside domain
name (outside.com)?

Diane Poremsky said:
they should use domain\username format

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)





gregb369 said:
I have just installed a new Windows 2003/Exchange 2003 server. I am now
having a problem with certain users in the field accessing OWA. They type
in the mail.domainname.com/exchange address and it pops up the logon box.
When they type in their user name and password, the box just goes away and
then comes back. When it comes back, it has changed the user name field
from jsmith to mail.domainname.com\jsmith. Although, I can go to multiple
locations and in some places I can access these same users and in other
locations I have the same problem that they do. Has anyone experienced
this?

Thanks,
Greg
Click to expand...
Click to expand...
 
The NetBIOS/legacy name of the domain - DOMAIN not domain.com
Would that be the inside domain name (inside.local) or the outside
domain name (outside.com)?

Diane Poremsky said:
they should use domain\username format

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)





gregb369 said:
I have just installed a new Windows 2003/Exchange 2003 server. I
am now having a problem with certain users in the field accessing
OWA. They type in the mail.domainname.com/exchange address and it
pops up the logon box. When they type in their user name and
password, the box just goes away and then comes back. When it
comes back, it has changed the user name field from jsmith to
mail.domainname.com\jsmith. Although, I can go to multiple
locations and in some places I can access these same users and in
other locations I have the same problem that they do. Has anyone
experienced this?

Thanks,
Greg
Click to expand...
Click to expand...
Click to expand...
 
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