Outlook startup problems

  • Thread starter Thread starter John C
  • Start date Start date
J

John C

I cannot get Outlook 2003 to start normally. The best I can get out of it
is to start in Safe Mode. For no reason I can determine, a few days ago I
got am error message tile when opening Outlook. This led me down many paths
trying to resolve what was the problem - the file "outcmd.dat" is missing
from the data file folder, ie C:\Documents and
Settings\user_name\Application Data\Microsoft\Outlook.

I have upgraded system to WinXP+SP2, and uninstalled/reinstalled Office 2003
with and without SP1, all to no avail.

Among other things already tried are -
[a] detect and repair
complete uninstall/reinstall Office 2003+SP1
[c] repair using support link in Add/Remove Programs
[d] "scanpst.exe" of the current pst file, errors found and fixed; I tried
this first :)

I am really stuck where to go next with this. Should I [perhaps] move the
..pst files to another location, then try another uninstall etc.

Any advice welcome - I am puzzled that "outcmd.dat" has not been
'recreated' at new installation...

Thank for any help that you can offer

John Crayton
 
-----Original Message-----
I cannot get Outlook 2003 to start normally. The best I can get out of it
is to start in Safe Mode. For no reason I can determine, a few days ago I
got am error message tile when opening Outlook. This led me down many paths
trying to resolve what was the problem - the file "outcmd.dat" is missing
from the data file folder, ie C:\Documents and
Settings\user_name\Application Data\Microsoft\Outlook.

I have upgraded system to WinXP+SP2, and
Click to expand...
uninstalled/reinstalled Office 2003
with and without SP1, all to no avail.

Among other things already tried are -
[a] detect and repair
complete uninstall/reinstall Office 2003+SP1
[c] repair using support link in Add/Remove Programs
[d] "scanpst.exe" of the current pst file, errors found and fixed; I tried
this first :)

I am really stuck where to go next with this. Should I [perhaps] move the
..pst files to another location, then try another uninstall etc.

Any advice welcome - I am puzzled that "outcmd.dat" has not been
'recreated' at new installation...

Thank for any help that you can offer

John Crayton



---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.776 / Virus Database: 523 - Release Date: 12/10/2004


.
Click to expand...


Did you change your default directory for personal
folders to anopther directory?
 
No default location for .pst not changed. Is there a problem - I thought
that location could be modified, but I am clutching at straws here....
-----Original Message-----
I cannot get Outlook 2003 to start normally. The best I can get out of it
is to start in Safe Mode. For no reason I can determine, a few days ago I
got am error message tile when opening Outlook. This led me down many paths
trying to resolve what was the problem - the file "outcmd.dat" is missing
from the data file folder, ie C:\Documents and
Settings\user_name\Application Data\Microsoft\Outlook.

I have upgraded system to WinXP+SP2, and
Click to expand...
uninstalled/reinstalled Office 2003
with and without SP1, all to no avail.

Among other things already tried are -
[a] detect and repair
complete uninstall/reinstall Office 2003+SP1
[c] repair using support link in Add/Remove Programs
[d] "scanpst.exe" of the current pst file, errors found and fixed; I tried
this first :)

I am really stuck where to go next with this. Should I [perhaps] move the
..pst files to another location, then try another uninstall etc.

Any advice welcome - I am puzzled that "outcmd.dat" has not been
'recreated' at new installation...

Thank for any help that you can offer

John Crayton



---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.776 / Virus Database: 523 - Release Date: 12/10/2004


.
Click to expand...


Did you change your default directory for personal
folders to anopther directory?
Click to expand...
 
Outlook startup problems may be due to PST file corruption issues. So,to get rid of such situation use PST Repair tool in order to repair the corrupt PST files. Similarly, if you have Outlook 2007 then use Outlook 2007 PST Repair tool which involves highly efficient scanning techniques to scan as well as repair the damaged Outlook files in a complete manner.
 
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