outlook reqeusting user name and password

  • Thread starter Thread starter Bob
  • Start date Start date
B

Bob

with in the pass few weeks some of the client machines
running Outlook 2002 have started asking for the users
name, password and domain. even though the client is
logged onto the network already, the client cannot log
onto Outlook. repeated attemps with the correct user name
and password always fail. the problem started with one
machine, then another, then another. Now only two of
our 6 client machines can log into Outlook.


Any idea?
 
uhm, have their passwords expired? Have you verified the clients are
configured to using the appropriate security?
 
Yes, I have checked the passwords and reset them, no
effect. like i said the clients machines were able to get
on one day then the next day, nothing. i have tried
reseting the passwords i have even uninstalled outlook on
one of the machines and reinstalled it. it still does the
same thing. I can't help but wonder why it is only
effecting three boxs. my client is working fine and all
the useres were c reated at the same time, over a year and
a half ago.

Thanks for the responce
Bob
 
2 things just for giggles.... Have you restarted Exchange? Can you telnet to
port 110 on the mail server and authenticate as one of these users? One of
the users that is failing to authenticate, can you create a profile on
another machine and try to open outlook?
 
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