Outlook problem with very basic rule.....please help.

  • Thread starter Thread starter Just Wondering
  • Start date Start date
J

Just Wondering

I've set up a basic rule , which based on specific text a outlook template
is dispatched to the sender ,which works , but it only works once per email
sender based on that particular specific text ? so if someone loses the
information etc , i have to send manually? unless i close down outlook ,
which then allows one more attempt.

can anyone help me with this , its driving me a little crazy .

i'm running outlook from office xp with sp3 patch.

or can anyone reccomend a suitable program.?

my basic needs are that when i sell an item via ebay , some of my items
require fitting instructions , due to low costs , i like to email the
instructions , but i have various items so i need to be able to set various
rules for emails based on the auction number.

outlook express willl repeatedly respond to the same email sender with the
required specific text , but out look express does not have templates , so
does not send back my desired subjec line , just a "re:- and original email
subjec line " which in the days of spams , a customer may no spot that i've
sent the instructions.

any advice welcomed.
 
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