Outlook on XP Pro SP1

  • Thread starter Thread starter Cheah X
  • Start date Start date
C

Cheah X

Hi all expert, i need help.

i received an error msg every time i start Outlook 97.
i've try to re-install Ms.Office 97 few times.

below is the error msg capture in event log :

Faulting application outlook.exe, version 8.4.0.5305,
faulting module user32.dll, version 5.1.2600.1255, fault
address 0x0001d231.
 
What operating system are you using? user32.dll is a windows file, not an
Outlook file. You may have a problem with your Windows installation.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the SWEN virus, all mail sent to my personal account will be deleted
without reading.

After searching google.groups.com and finding no answer, Cheah X asked:

| Hi all expert, i need help.
|
| i received an error msg every time i start Outlook 97.
| i've try to re-install Ms.Office 97 few times.
|
| below is the error msg capture in event log :
|
| Faulting application outlook.exe, version 8.4.0.5305,
| faulting module user32.dll, version 5.1.2600.1255, fault
| address 0x0001d231.
 
OS: WINDOWS XP PRO SP1
Outlook : 97

there's nothing wrong with my os.
i use it every day almost 5 months.
 
Cheah X said:
Hi all expert, i need help.

i received an error msg every time i start Outlook 97.
i've try to re-install Ms.Office 97 few times.

below is the error msg capture in event log :

Faulting application outlook.exe, version 8.4.0.5305,
faulting module user32.dll, version 5.1.2600.1255, fault
address 0x0001d231.
Click to expand...

Have you installed all the Office 97 updates? (Not sure where you get them
from now, Office Update web site only shows 2000 onwards......)
 
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