Outlook Not Using My Contacts For Email

  • Thread starter Thread starter Chris Helps
  • Start date Start date
C

Chris Helps

Hi All

I just reinstalled WinXP and Outlook 2002. I re-imported my Personal Folder,
and everything seemed OK, except that Outlook seems to not be finding some
email addresses from my visible Contacts.

Previously I had a similar problem where email addresses were fetched from
another, old Contacts set from an older version of my Personal Folder.
Somone here kindly showed me how to select the folder used for email
addresses, but unfortunately that message (which I saved) seems to have
disappeared during my OS re-install.

Help!

Thanks,
Chris
 
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.
 
Try right-clicking the Contacts folder, click Properties, then click Outlook
Address book. Make sure that "Show this folder as an e-mail address book"
is checked.
 
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