Outlook Not Responding

  • Thread starter Thread starter Mac
  • Start date Start date
M

Mac

The power shut down and my computer rebooted will
attempting to create a new e-mail. Now I can not get
Outlook to start up. The Outlook 2000 icon comes up and
I can hear the computer running but that is as far as it
goes. I have to go into the Task Manager (program not
responding) and shut it down.

My OS is Win2000

Anyone have any thoughts, ideas, or suggestions?
 
Close Outlook. Find and rename outcmd.dat to .old. (If using Windows 2000
or XP, you will need to enable searching hidden and system folders.)

Once you have done so, reopen Outlook and it should open fine. You will
need to rebuild any custom toolbars or customizations as the file outcmd.dat
controls how the toolbars display. When it becomes corrupted, it will cause
Outlook to hang because it cannot create the toolbars that you expect.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer:
Mac <[email protected]> asked:
| The power shut down and my computer rebooted will
| attempting to create a new e-mail. Now I can not get
| Outlook to start up. The Outlook 2000 icon comes up and
| I can hear the computer running but that is as far as it
| goes. I have to go into the Task Manager (program not
| responding) and shut it down.
|
| My OS is Win2000
|
| Anyone have any thoughts, ideas, or suggestions?
 
Back
Top