Outlook Not Responding

  • Thread starter Thread starter Chris
  • Start date Start date
C

Chris

Outlook will not open on my computer. I have been using
it for several years but today it simply will not open.
the frame appears but the hourglass never goes away. When
i go to task manager it states that outlook is not
responding.
 
You may have a corrupted outcmd.dat file. This is the file that stores your
toolbar customizations, and when it becomes corrupted, Outlook can't use it
at startup to build your toolbars, thus causing the hangups. Try renaming
or deleting your outcmd.dat file while Outlook is closed. Renaming it might
be the best idea if you have a lot of customizations that you'd prefer not
to lose; that way if renaming the file doesn't solve your problem, you may
be able to restore it later when you do get Outlook working properly again.

Note: If you're using Windows 2000 or XP, you'll need to search in hidden
and system folders to find the outcmd.dat file.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
 
Did you install Symantec winfax pro? I had same problem
after installing winfax pro. Open task man. and end task
on winfax then try opening outlook. Symantec knowledge
base has some suggestions.
 
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