outlook logon credentials and exchange server

  • Thread starter Thread starter colleenE
  • Start date Start date
C

colleenE

I have a user that logs on to the network without
problems, but when he tries to open outlook the following
message pops up.

"The logon credentials supplied have expired. You must
change your password before logging on to an exchange
server."

I then go through the motions and change the password
etc., then the following message comes up.

"Your windows password could not be changed. Please
check the information and try again."

When he logons on to the network he has no password
problems at all. its only when he tries to open Outlook
that these messages appear.

please help..........
 
Hello,

Thank you for posting.

I understand that system displays error message in outlook that the Windows
Password cannot be changed and to try again.

Please check if the following KB article addresses your issue.

XCLN: Client Unable to Change Windows NT or Windows 2000 Password
http://support.microsoft.com/default.aspx?kbid=236111

If the solution persists, please provide us information about the operating
system running on Domain Controller, the operating system on which Exchange
server is running, version of Outlook and Exchange server.

Hope the above information helps to resolve the issue.

Thanks and regards,

Rashmi

This posting is provided "AS IS" with no warranties, and confers no rights.
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| From: "colleenE" <[email protected]>
| Sender: "colleenE" <[email protected]>
| Subject: outlook logon credentials and exchange server
| Date: Thu, 23 Sep 2004 02:59:55 -0700
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| X-Tomcat-NG: microsoft.public.win2000.general
|
| I have a user that logs on to the network without
| problems, but when he tries to open outlook the following
| message pops up.
|
| "The logon credentials supplied have expired. You must
| change your password before logging on to an exchange
| server."
|
| I then go through the motions and change the password
| etc., then the following message comes up.
|
| "Your windows password could not be changed. Please
| check the information and try again."
|
| When he logons on to the network he has no password
| problems at all. its only when he tries to open Outlook
| that these messages appear.
|
| please help..........
|
|
 
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