Outlook locks up on Reply & Fwd

  • Thread starter Thread starter Mike Efird
  • Start date Start date
M

Mike Efird

Outlook 2002 - SP3 locks up when we click Reply or Forward. Word 2002 - SP3
is the selected Outlook editor. This problem didn't start until we installed
XP SP2. Then it began giving long waits of up to several minutes before
allowing a reply to be typed and then would often lock for 15 - 20 secs
while typing, Removal of Word solves the lock-up problem but we prefer Word
as the Outlook editor. The system is a Pentium 4 with 256 mb memory. How can
we fix this so we can use Word as the editor?
 
Do you have any addins installed in word or outlook?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/
 
Cloudmark's Spamnet (SafetyBar) is also runing but has worked well for over
a year. - Mike
Diane Poremsky said:
Do you have any addins installed in word or outlook?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Mike Efird said:
Outlook 2002 - SP3 locks up when we click Reply or Forward. Word 2002 -
SP3 is the selected Outlook editor. This problem didn't start until we
installed XP SP2. Then it began giving long waits of up to several
minutes before allowing a reply to be typed and then would often lock for
15 - 20 secs while typing, Removal of Word solves the lock-up problem but
we prefer Word as the Outlook editor. The system is a Pentium 4 with 256
mb memory. How can we fix this so we can use Word as the editor?
Click to expand...
Click to expand...
 
I don't know when I updated to SP3. Is there an update history stored
somewhere? I usually try to install updates as soon as I learn about them.
I've also emailed Cloudmark to find out how to disable it long enough to
test. - Mike
Diane Poremsky said:
when did you install sp3 and did you also update cloudmark at that time?
Cloudmark's program was the first one to run into problems with sp3 - in
part because it's one of the most popular ones.

http://www.slipstick.com/emo/2004/up040318.htm#SP3
http://www.slipstick.com/outlook/ol2002sp3.htm#problems

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Mike Efird said:
Cloudmark's Spamnet (SafetyBar) is also runing but has worked well for
over a year. - Mike
Diane Poremsky said:
Do you have any addins installed in word or outlook?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Outlook 2002 - SP3 locks up when we click Reply or Forward. Word 2002 -
SP3 is the selected Outlook editor. This problem didn't start until we
installed XP SP2. Then it began giving long waits of up to several
minutes before allowing a reply to be typed and then would often lock
for 15 - 20 secs while typing, Removal of Word solves the lock-up
problem but we prefer Word as the Outlook editor. The system is a
Pentium 4 with 256 mb memory. How can we fix this so we can use Word as
the editor?
Click to expand...
Click to expand...
Click to expand...
 
I am also having this problem. Outlook 2002 with XPSP2. I have found a number
of posts with people having this problem but have yet to find anyone that has
fixed it.

Peter
 
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