Outlook keeps crashing

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Guest

I have recently had the computer cleaned from loads of viruses. Now I am
unable to get into Microsoft Outlook, every time I go into it it crashes. I
have deleted Office 2000 & reinstalled it + downloading all the suggested
Microsoft updates from their site, but it still will not work. I have loads
of saved e-mails logged here that I want to access but am unable to do so.
Can any body help
 
What error do you get and what is logged to the Event Viewer?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003
 
I get a window that states that there is an error and the program must
close...then it does!

Roady said:
What error do you get and what is logged to the Event Viewer?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003

-----
Grannie Annie said:
I have recently had the computer cleaned from loads of viruses. Now I am
unable to get into Microsoft Outlook, every time I go into it it crashes.
I
have deleted Office 2000 & reinstalled it + downloading all the suggested
Microsoft updates from their site, but it still will not work. I have
loads
of saved e-mails logged here that I want to access but am unable to do so.
Can any body help
Click to expand...
Click to expand...
 
....and what is logged to the Event Viewer? Can you start it in safe mode?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003

-----
Grannie Annie said:
I get a window that states that there is an error and the program must
close...then it does!

Roady said:
What error do you get and what is logged to the Event Viewer?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003

-----
message
I have recently had the computer cleaned from loads of viruses. Now I am
unable to get into Microsoft Outlook, every time I go into it it
crashes.
I
have deleted Office 2000 & reinstalled it + downloading all the
suggested
Microsoft updates from their site, but it still will not work. I have
loads
of saved e-mails logged here that I want to access but am unable to do
so.
Can any body help
Click to expand...
Click to expand...
Click to expand...
 
Not currently at my home P.C. ..will check overnight & reply again...thanks

Roady said:
....and what is logged to the Event Viewer? Can you start it in safe mode?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003

-----
Grannie Annie said:
I get a window that states that there is an error and the program must
close...then it does!

Roady said:
What error do you get and what is logged to the Event Viewer?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003

-----
message
I have recently had the computer cleaned from loads of viruses. Now I am
unable to get into Microsoft Outlook, every time I go into it it
crashes.
I
have deleted Office 2000 & reinstalled it + downloading all the
suggested
Microsoft updates from their site, but it still will not work. I have
loads
of saved e-mails logged here that I want to access but am unable to do
so.
Can any body help
Click to expand...
Click to expand...
Click to expand...
 
Message on Event Viewer was "Application Error"

Grannie Annie said:
Not currently at my home P.C. ..will check overnight & reply again...thanks

Roady said:
....and what is logged to the Event Viewer? Can you start it in safe mode?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003

-----
Grannie Annie said:
I get a window that states that there is an error and the program must
close...then it does!

:

What error do you get and what is logged to the Event Viewer?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003

-----
message
I have recently had the computer cleaned from loads of viruses. Now I am
unable to get into Microsoft Outlook, every time I go into it it
crashes.
I
have deleted Office 2000 & reinstalled it + downloading all the
suggested
Microsoft updates from their site, but it still will not work. I have
loads
of saved e-mails logged here that I want to access but am unable to do
so.
Can any body help
Click to expand...
Click to expand...
Click to expand...
 
I'll need all the information from the Event.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003

-----
Grannie Annie said:
Message on Event Viewer was "Application Error"

Grannie Annie said:
Not currently at my home P.C. ..will check overnight & reply
again...thanks

Roady said:
....and what is logged to the Event Viewer? Can you start it in safe
mode?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003

-----
message
I get a window that states that there is an error and the program must
close...then it does!

:

What error do you get and what is logged to the Event Viewer?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003

-----
message
I have recently had the computer cleaned from loads of viruses. Now
I am
unable to get into Microsoft Outlook, every time I go into it it
crashes.
I
have deleted Office 2000 & reinstalled it + downloading all the
suggested
Microsoft updates from their site, but it still will not work. I
have
loads
of saved e-mails logged here that I want to access but am unable
to do
so.
Can any body help
Click to expand...
Click to expand...
Click to expand...
 
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