Outlook Keeps Crashing!

  • Thread starter Thread starter Jeff Herman
  • Start date Start date
J

Jeff Herman

Here's a conversation I had with Earthlink...

'SunilR' says: Thank you for contacting EarthLink
LiveChat, how may I help you today?
(e-mail address removed): It's (e-mail address removed)
again...
(e-mail address removed): I keep crashing...why?
SunilR: It seems like there is some problem with the
Office 2003 installed.
(e-mail address removed): YOU tell my what setting I
should have.
SunilR: And you need to contact Microsoft in this regard.
(e-mail address removed): No, my brother can log-on
(e-mail address removed): What other account info. do you
need to make this work?
SunilR: Ok, change the outgoing SMTP server as
smtp.central.cox.net
(e-mail address removed): I'll try that AGAIN
(e-mail address removed): It's asking for my password, and
I've used everyone I can find
(e-mail address removed): What is it???
(e-mail address removed): Sorry, I'm a little miffed
SunilR: In Outlook, go to Tools -> E-mail Accounts. Put a
dot next to "View or change existing e-mail accounts" &
click Next. In the white box, click on the Account giving
you trouble & hit the Change... button and then change the
SMTP server to that.
(e-mail address removed): I did
(e-mail address removed): Then it asks for my password
SunilR: Click on More Settings.
SunilR: Then go to Outgoing Server tab.
(e-mail address removed): Hold on, it's crashing again
SunilR: I'm sorry it is is ongoing crashing problem then
you need to compulsorily contact the Microsoft as there
can be some problem with the the Office.
SunilR: You can contact them on the link I'm providing
below:
SunilR: http://support.microsoft.com/default.aspx?
pr=csshome
SunilR: As the crashing is not the problem with the
settings.

Can anyone help me???
 
Your conversation with Earthlink doesn't tell us when Outlook is crashing
(i.e., what exactly are you doing when it crashes), nor does it tell us what
error message(s) you get. We'll need to know that in order to try to
help...

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


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