outlook inbox files missing

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Guest

was running outlook express min outlook came back to by desk open outlook and
all files gone from inbox- no virus detected running norton anti-v 2005 and
norton firewall
 
afl said:
was running outlook express min outlook came back to by desk open
outlook and all files gone from inbox- no virus detected running
norton anti-v 2005 and norton firewall

Hi -

Outlook questions should be asked here: microsoft.public.outlook (and
include your version & SP level from help | about, and provide more detail)

Outlook Express questions should be asked here:
microsoft.public.windows.inetexplorer.ie6_outlookexpress, and also provide
more detail.
 
os is xp pro sp1

Lanwench said:
Hi -

Outlook questions should be asked here: microsoft.public.outlook (and
include your version & SP level from help | about, and provide more detail)

Outlook Express questions should be asked here:
microsoft.public.windows.inetexplorer.ie6_outlookexpress, and also provide
more detail.
 
Start here: http://insideoe.tomsterdam.com/problems/bugs.htm#mailgone.
~~~~~~~~~~~
DBXtract
http://www.oehelp.com/DBXtract/Default.aspx

DBXtend (additional functionality)
http://www.oehelp.com/DBXtend/Default.aspx

DBXpress (faster, more powerful, with even greater functionality)
http://www.oehelp.com/DBXpress/Default.aspx
~~~~~~~~~~~
For lost Inbox messages:
Inbox.dbx is damaged. Close OE and then Move Inbox.dbx from your store
folder (http://insideoe.tomsterdam.com/files/store.htm) to another Windows
(not OE) folder and run any of the above applications on the moved file. (A
new, empty Inbox.dbx will be created when you next open OE.)

Other folders:
Close OE. Move the associated DBX file to another Windows folder and run
any of the above applications on the moved file.

If one of the above applications successfully recovers any messages, count
yourself fortunate. Do *not* import the moved DBX file back into OE!
Recovered messages may be dragged into an open OE folder, but...

Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://insideoe.tomsterdam.com/files/maintain.htm.

Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx
 
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