Outlook Hangs on Spam, cannot delete the e-mail

  • Thread starter Thread starter Edwin M. Turner
  • Start date Start date
E

Edwin M. Turner

I am using Outlook 2000 on Windows XP.

I received a spam or virus e-mail today that Outlook is hanging on. The
subject of the message is "You will not find Pres\cription Drug#s cheaper
anywhere else" Please notice the backslash and the pound sign. That might be
causing the problem?

When Outlook is opened it immediately goes straight to this message since it
is the last one received and there is no way of getting rid of it apart from
shutting down Outlook. Restarting Outlook does not help. I even tried
starting Outlook with the /nopreview option but Outlook still hangs. Then I
tried running scanpst.exe and everything seemed to be okay with the PST
file.

Is there any utility for deleting the last email received from the PST file?
May'be that will do the trick -- since Outlook seems to hang on this
particular e-mail.

Has anyone on this mailing list come across this problem and how have you
resolved it?

Thanks,

Edwin Turner
 
Try opening Outlook using the ".../Safe" switch:

Launches Outlook without extensions, preview
pane or toolbar customization.

OL2000: Additional Command-Line Switches
http://support.microsoft.com/default.aspx?scid=KB;en-us;197180&

--
Nikki Peterson [MVP - Outlook]

I am using Outlook 2000 on Windows XP.

I received a spam or virus e-mail today that Outlook is hanging on. The
subject of the message is "You will not find Pres\cription Drug#s cheaper
anywhere else" Please notice the backslash and the pound sign. That might be
causing the problem?

When Outlook is opened it immediately goes straight to this message since it
is the last one received and there is no way of getting rid of it apart from
shutting down Outlook. Restarting Outlook does not help. I even tried
starting Outlook with the /nopreview option but Outlook still hangs. Then I
tried running scanpst.exe and everything seemed to be okay with the PST
file.

Is there any utility for deleting the last email received from the PST file?
May'be that will do the trick -- since Outlook seems to hang on this
particular e-mail.

Has anyone on this mailing list come across this problem and how have you
resolved it?

Thanks,

Edwin Turner
 
Nikki said:
Try opening Outlook using the ".../Safe" switch:

Launches Outlook without extensions, preview
pane or toolbar customization.
Click to expand...

It did the job almost perfectly.

Many thanks,
Edwin Turner
 
Back
Top