Outlook freeze when click on attachment message

  • Thread starter Thread starter Jay
  • Start date Start date
J

Jay

I am using Outlook 2003, every time I click on a message
that contains an attachment, the whole Outlook freezes.
Then when I restart after that, the send/receive doesn't
work. I have to restart the whole system to get Outlook
working properly again, but if I click on a message with
an attachment, same thing happens again.

I've tried reinstalling and it works the first time I run
Outlook then the same thing happens again.

Can anyone shed some light on how I could fix it?
 
Hi-

I've had this problem for some time with Outlook 2002
and it developed after an update although I don't remeber
which one. I found that the problem was linked to my
WinFax Pro 9.0. If I stopped all the processes running
with winfax outlook would then work. Sometimes it is not
that simple but most of the time it works. I went to
Symantec website to try and find a fix - no luck. Still
trying to solve this time consuming problem. If you
figure anything out let us all know. Good Luck.
 
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