Outlook Express

[Joe Frisco]

Can't successfully open outlook Express since IE6.0 SP1
was applied. It says the address book can't be found and
I can only read the preview. When I try to open the
message it fails, I can't uninstall IE becasue with XP
Home it does not appear in the Control Panel., Add/Remove
program listing ?? ANy suggestions

 

[PA Bear]

If you can't open OE, how can you read Preview pane?

Is MS Outlook (or MS Office) also installed?

Do you have this Registry key?...

HKEY_CURRENT_USER
\Software
\Microsoft
\WAB
\WAB4

If not, STOP; If so, is there a DWORD named UseOutlook and is its value set
to 1 (one)?

If not, STOP; If so, Address Book is configured to share contacts with
Outlook, even if you don't use it (can happen with the install of Office).
Change the value to 0 (zero), Address Book should be available to you and
all should be well. (If that DWORD is not present, don't create it, and
don't alter any other DWORD values.)

Note that any changes (additions, deletions, edits) made while sharing was
enabled will not be available (displayed) in Address Book when sharing is
disabled.

cf. http://insideoe.tomsterdam.com/files/wab.htm#share
http://support.microsoft.com/?kbid=191946
http://support.microsoft.com/?kbid=269777
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress

HTH - Please Reply to This Thread

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

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