Outlook Express unable to load message

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Guest

I use Outlook Express for my mail thru RoadRunner. The mail comes thru ok, you can see the subject, date, etc, but the body of the message is empty. The 'hour glass' will stay up forever. Call RR and everything on their end apprears ok. Any suggestions?
 
Penny B said:
I use Outlook Express for my mail thru RoadRunner. The mail comes thru
Click to expand...
ok, you can see the subject, date, etc, but the body of the message is
empty. The 'hour glass' will stay up forever. Call RR and everything on
their end apprears ok. Any suggestions?


Several possible fixes.

In OE: Go to Tools>Options>Read>Fonts: Change the default encoding setting
to Western (ISO). And in IE: Delete the Temporary Internet Files, including
all offline content.

If that doesn't resolve it:

Go to: Start>Run>Type: regsvr32 inetcomm.dll - Press: Enter.
{Thanks to Jim Pickering}

If still no joy:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q318378
Method #2 has been successful for many.

Bruce
 
----- Bruce wrote: ----


Penny B said:
I use Outlook Express for my mail thru RoadRunner. The mail comes thr
Click to expand...
ok, you can see the subject, date, etc, but the body of the message i
empty. The 'hour glass' will stay up forever. Call RR and everything o
their end apprears ok. Any suggestions


Several possible fixes

In OE: Go to Tools>Options>Read>Fonts: Change the default encoding settin
to Western (ISO). And in IE: Delete the Temporary Internet Files, includin
all offline content

If that doesn't resolve it

Go to: Start>Run>Type: regsvr32 inetcomm.dll - Press: Enter
{Thanks to Jim Pickering

If still no joy
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q31837
Method #2 has been successful for many

Bruc


Bruce

Is that Western European (ISO)???
 
Penny B said:
----- Bruce wrote: -----


thru
ok, you can see the subject, date, etc, but the body of the message is
empty. The 'hour glass' will stay up forever. Call RR and everything on
their end apprears ok. Any suggestions?


Several possible fixes.

In OE: Go to Tools>Options>Read>Fonts: Change the default encoding setting
to Western (ISO). And in IE: Delete the Temporary Internet Files, including
all offline content.

If that doesn't resolve it:

Go to: Start>Run>Type: regsvr32 inetcomm.dll - Press: Enter.
{Thanks to Jim Pickering}

If still no joy:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q318378
Method #2 has been successful for many.

Bruce


Bruce,

Is that Western European (ISO)???
Click to expand...


Yes. But the Start>Run option will probably be the fix.

Bruce
 
Bruce, Bruce , Bruce!!! It worked.....I can't thank you enough!!! I've been SO frustrated looking at all the help(less) forums. You are a lifesaver....thanks again!

Penny
 
You're welcome. :-)

It's a new problem and the resolution is only a few days old. Still not sure
what is causing it. Maybe doing an update without turning off your A/V, but
still trying to find the reason.

Bruce




Penny B said:
Bruce, Bruce , Bruce!!! It worked.....I can't thank you enough!!! I've
Click to expand...
been SO frustrated looking at all the help(less) forums. You are a
lifesaver....thanks again!
 
I was so excited that I didn't tell you that is was the second option that made it work...thanks AGAIN!
 
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