Outlook Express - restore archived messages failed

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Guest

I am a heavy e-mail user.
Every now and then, on exit, OE asks if I would like to compact my messages
to save space. Every other time or so, I say yes.

On opening OE this morning, after such an action yesterday, I see that ALL
my mails have disappeared from the folder that was open when I shut OE down
and all those folders alphabetically below it.

Going into the C:\Documents and Settings\My Name\Local Settings\Application
Data\Identities\{478A0B64-B369-4F6C-9BE0-E1B10B85BBBD}\Microsoft\Outlook
Express file, I see all the correct folders with chunky sizes, so there is
data in them.

They are, as expected, .dbx files.

I try to import them into their, still existing, empty folders in OE.

File/Import/Messages/OE6/import messages from an OE6 store directory/browse
to the above 'dbx folder.

When I hit next I am told that either there are no messages in the folder or
it is being used by another program.

I tried copying one of the folders to a new location, closing down the
original and importing the new one. Same response.

Now I am getting worried.

My folders seem to be backed up. But how can I get them back to where they
belong?

Please help. All my work is in those folders.

Many thanks, in advance.

Regards

FalcoPilot
 
Jon Kennedy said:
For issues with OE 6, please post to the appropriate newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress -
newsreader



http://www.microsoft.com/communitie...ublic.windows.inetexplorer.ie6_outlookexpress -
web interface


See this site for possible help:
http://www.insideoe.com/problems/bugs.htm#mailgone

If those .dbx files are damaged/corrupted, you may need this tool to extract
the information therein:
http://www.oehelp.com/dbxtract/default.aspx
--

Jon R. Kennedy
Charlotte, NC, USA
(e-mail address removed)



Many thanks, Jon.
Click to expand...

I think that this narrows the problem down. I do have large .dbx files and I
do have in/out AV scanning enabled in Norton. I have bought DBXpress - the
latest version of DBXtract - on the web last night, as recommended. First run
tells me that there are no messages in my folders - although Windows
Explorer still shows them as having many megabites of stuff in them, so I
guess it's about corruption. I have searched on files only, so far and will
now go direct to the disk.

Although I back up regularly; once a month and, would you believe, yesterday
was my next scheduled day (and yes, I know it should be once a week) I had no
idea that OE was vulnerable like this, especially with a standard application
like NAV.

You learn something every day.

Many thanks again.

Regards

Geoffrey
 
Every now and then, on exit, OE asks if I would like to compact my
messages
to save space. Every other time or so, I say yes
Click to expand...

Say yes everytime or compact manually at the end of every work day before
closing OE.

See http://www.insideoe.com/problems/bugs.htm#mailgone,
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx,
and http://www.oehelp.com/OETips.aspx#4
~~~~~~~~~~~

Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security, AH-VSOP

Inside Outlook Express
http://www.insideoe.com
 
PA Bear said:
Every now and then, on exit, OE asks if I would like to compact my
messages
to save space. Every other time or so, I say yes
Click to expand...

Say yes everytime or compact manually at the end of every work day before
closing OE.

See http://www.insideoe.com/problems/bugs.htm#mailgone,
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx,
and http://www.oehelp.com/OETips.aspx#4
~~~~~~~~~~~

Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security, AH-VSOP

Inside Outlook Express
http://www.insideoe.com
I am a heavy e-mail user.
Every now and then, on exit, OE asks if I would like to compact my
messages
to save space. Every other time or so, I say yes.

On opening OE this morning, after such an action yesterday, I see that ALL
my mails have disappeared from the folder that was open when I shut OE
down
and all those folders alphabetically below it.

Going into the C:\Documents and Settings\My Name\Local
Settings\Application
Data\Identities\{478A0B64-B369-4F6C-9BE0-E1B10B85BBBD}\Microsoft\Outlook
Express file, I see all the correct folders with chunky sizes, so there is
data in them.

They are, as expected, .dbx files.

I try to import them into their, still existing, empty folders in OE.

File/Import/Messages/OE6/import messages from an OE6 store
directory/browse
to the above 'dbx folder.

When I hit next I am told that either there are no messages in the folder
or
it is being used by another program.

I tried copying one of the folders to a new location, closing down the
original and importing the new one. Same response.

Now I am getting worried.

My folders seem to be backed up. But how can I get them back to where they
belong?

Please help. All my work is in those folders.

Many thanks, in advance.

Regards

FalcoPilot
Click to expand...
Click to expand...

Many thanks. Very useful info

regards

falcodriver
 
FalcoPilot said:
PA Bear said:
Every now and then, on exit, OE asks if I would like to compact my
messages
to save space. Every other time or so, I say yes
Click to expand...

Say yes everytime or compact manually at the end of every work day
before closing OE.

See http://www.insideoe.com/problems/bugs.htm#mailgone,
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx,
and http://www.oehelp.com/OETips.aspx#4
~~~~~~~~~~~

Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

Disable Background Compacting [N/A in SP2] and frequently perform a
manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
Click to expand...
Click to expand...
Many thanks. Very useful info

regards

falcodriver
Click to expand...

YW & thanks for the feedback.
 
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