. have a legally registred program from Microsoft, the problem is that I
cannot delete and messages from the Inbox or Deleted messages box-the up
comes an error report from Microsoft and I have no access at all. Can
anyone help me with this before I end up calling them in sheer frustration.
Pat Wong
(e-mail address removed)
You probably have a corrupted Deleted items folder. Go to
Tools-Options-Maintenance-Store Folder and note down where your files are
stored. Close OE. In Windows Explorer navigate to your Store Folder. (You
may have to enable Hidden Files to see it). Delete the file called "Deleted
Items.dbx". Restart OE. OE will re-build the file.
HTH
BTW, this newsgroup is for support of Outlook
97/98/2000/2002/2003 from the Office suite of products. Outlook
Express is actually a separate program despite the similar name.
For help with your OE questions, try an OE newsgroup such as
microsoft.public.windows.inetexplorer.ie6_outlookexpress (for OE 6), or
an OE help website such as
http://insideOE.tomsterdam.com. If you're
accessing the Microsoft newsgroups through the MS Product Support
Services "Community Newsgroups" web interface, click
http://communities.microsoft.com/newsgroups/default.asp?icp=InternetExplorer
to get to the Internet Explorer groups, then click the plus sign next to
your version of IE to see the link to the Outlook Express group for that
version number. Good luck!
