Hello Aliensite,
Not sure I understand your situation completely, but in a nutshell, I got
the basics of your dilemma.
I'll try to help.
You mentioned you were not able to reply or send mail, but you were able to
receive mail. Therefore I assume your mail in question is sitting in the
inbox of outlook express on your parents computer under your (old) account.
Your parents use a separate ISP than you, so they may not be familiar your
way of doing things. (Do they use outlook express as well?) If so, that
will be helpful. I also assume that if they do use outlook express, they
have a separate set of in/out boxes as you would see with different logon
user accounts on one computer.
Anyway... maybe try this.
Ask your parents to log-on to their computer the method you did when you
retrieved your email. Ask them to open Outlook Express (the same as you
did), have them go to the inbox, left-click (once) on the first email to
highlight the message (blue), then left-click the "File" menu at the top
left corner of the screen, select "Save As..." . If their using Windows XP,
have them click on the big "Desktop" button towards the left. This will
cause the file to be saved to the desktop so your parents can find it
easily. Leave the "File Name:" at the bottom alone. This should be fine
unless you have more than one email having identical "Subject" lines. If it
does happen, they'll get a warning (are you sure you want to replace an
existing file) answer "no" then have them add the number "2" at the end of
the file name (or something simple). Also, the default "File Type" will
likely be "<message>.eml" . Let them leave that be too (if you want) "eml"
file type means that when you get it and double click on it. Outlook
(Express) will open the file on your computer.
Have them do this for each email message you want them to send to you.
Once they've saved all your messages to their desktop, have them close
Outlook Express and return to the desktop. Do they see your messages? (I
hope so).
Now, have them right-click on each email file and select "Send To" then
select "Mail Recipient". (If we're lucky, this will open their default mail
client) and they can enter your home email address as they normally would.
Your email message file (off their desktop) should already be as a file
attachment and ready to send to you. They can fill in the subject line and
message body as they wish. Now to keep from doing this for each email, they
can hold down the "Ctrl" key as they left-click each file (on the desktop),
when all files have been clicked on (they'll be highlighted), they can
right-click on any one of the files, then select "Sent To" then "Mail
Recipient". This will make all the email messages (eml) files become
attachments to one (1) outgoing (new) email they send to you. In other
words, they will send you one (1) email message and all of the mail messages
your wanting them to send you will be attached. (Sorry, I don't know how
else to say it, hope I'm not confusing)
Have them logon to the internet and do a send-and-receive. Hopefully you get
your email back. If successful, you can open the attachments to be sure
everything is okay. If so, call them back and ask them to right-click each
of the messages on the desktop and delete the files.
(Don't let them open Outlook Express under your mail account. The nature of
"Send-and-Receive" is just that... Outlook will send mail, then it will
receive mail, and it will come straight back to them.) They will need to
open their default email application to do the send-and-receive. If need be,
go to your ISP's web site and setup another email address and have them send
you your email to your new (secondary) email address. Most ISP's will let
you have up to four (4) email address's.
Another catch, you apparently have a way to use your old computer at your
parents house to do email whereas you have your own in/out boxes and they
have theirs. There are several ways to have this sort-of setup and it's
hard for me to second guess your situation. BUT... if the computer has
different logon user accounts as with Windows XP and you have a user account
and they have theirs, DON'T have them save the files to their desktop.
Instead, have them save the files to a different location, such as C:\ or
somewhere you normally save stuff you download from the internet.
Post back if this is the case. (there might be several other options)
Hope this helps...!
If not, post back with more specifics as to how they use their computer and
email as apposed to how YOU use their computer and email.
We can get there from here...
Best regards,
Richard in Va.
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