Outlook Express Email Identities Missing

[Guest]

Had 3 email address' listed in outlook express with Cox and cannot find on my
computer. Did NOTHING! Did not delete anything. Please help! These are
business emails and all my contacts are gone as well?!!

 

[Guest]

Had 3 email address' listed in outlook express with Cox and cannot find on my
computer. Did NOTHING! Did not delete anything. Please help! These are
business emails and all my contacts are gone as well?!!

Microsoft Outlook Express 6.0
http://support.microsoft.com/ph/2578
OLEXP: Messages Missing After Uninstalling Outlook Express 5
http://support.microsoft.com/kb/201694
Outlook and Outlook Express Mail Store Missing or Quarantined
http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1150100&SiteID=2
Backup and Restore OE Data
http://www.insideoe.com/backup/index.htm
http://www.oehelp.com/backup.aspx
HTH.
nass

 

[Guest]

Did not install or unistall ANYTHING at all! As I am working on my computer,
also noticing Home page for internet changed, software once installed on
comp. is asking me to set up again and even screen saver has changed. No
idea what happend???

 

[Uncle Grumpy]

Had 3 email address' listed in outlook express with Cox and cannot find on my
computer. Did NOTHING! Did not delete anything. Please help! These are
business emails and all my contacts are gone as well?!!

ask this in microsoft.public.outlookexpress

This is not the place

 

[Guest]

So, If I got this right your computer compromised and infected, try to go
through these cleaning steps and let us know:
Try to create another Profile, you may have corrupted profile:
How to copy data from a corrupted user profile to a new profile
http://support.microsoft.com/kb/811151
Run a scan from here online:
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

2... You need to be sure your system is clean from malwares and Viruses by
scanning for them
Scan for malwares from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D
http://free.grisoft.com/doc/5390/lng/us/tpl/v5
HTH.
nass