Outlook Express - "Create mail" window sometimes remains open after sending message

  • Thread starter Thread starter Robert S
  • Start date Start date
R

Robert S

Sometimes when I send a message in OE by clicking the "Send" button, nothing
appears to happen. When I check in my "Sent items" folder, it shows that
the message has been sent (I'm using an IMAP account). This sometimes
results in a message being sent more than once because it looks as if it has
never been sent.

I have heard that other people sometimes have this problem.

Any clues how I can fix this?
 
Your current Identity may be damaged, especially if its the default Main
Identity. Try one or more of your accounts in a new Named Identity (File >
Identities > Add new identity). Assuming all is well, import messages from
the old Identity before deleting it (File > Identities > Manage Identities).

To avoid such corruption in future:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://insideoe.tomsterdam.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress
OE General newsgroup:
news://msnews.microsoft.com/microsoft.public.outlookexpress.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
 
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