Outlook Express 6 & Hotmail Accounts

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After a recent upgrade to SP2 on Windows XP Pro, a co-worker is unable to
access his Hotmail Account through Outlook Express 6. I searched the
knowledge base & it said that access now requires a subscription, so I
subscribed his email address & paid. Still didn't work. I searched again &
it said to allow pop-ups for the msn/hotmail site in the Internet Explorer
internet options. I did. Still not working. Says, "Unable to poll for
messages..blah, blah...no error number...blah"

HELP!
 
MeganD wrote:
|| After a recent upgrade to SP2 on Windows XP Pro, a co-worker is
|| unable to access his Hotmail Account through Outlook Express 6. I
|| searched the knowledge base & it said that access now requires a
|| subscription, so I subscribed his email address & paid. Still
|| didn't work. I searched again & it said to allow pop-ups for the
|| msn/hotmail site in the Internet Explorer internet options. I did.
|| Still not working. Says, "Unable to poll for messages..blah,
|| blah...no error number...blah"
||
|| HELP!


This newsgroup is for support of Outlook
97/98/2000/2002/2003 from the Office suite of products. Outlook
Express is actually a separate program despite the similar name.

For help with your OE questions, try an OE newsgroup such as
microsoft.public.windows.inetexplorer.ie6_outlookexpress (for OE 6), or
an OE help website such as http://insideOE.tomsterdam.com. If you're
accessing the Microsoft newsgroups through the MS Product Support
Services "Community Newsgroups" web interface, click
http://communities.microsoft.com/newsgroups/default.asp?icp=InternetExplorer
to get to the Internet Explorer groups, then click the plus sign next to
your version of IE to see the link to the Outlook Express group for that
version number. Good luck!
 
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