Outlook Exchange Server rules

[Guest]

I work in an environment using Outlook Exchange Server 2003. I am moving to a
new office totally separate from this, but can check my old email address via
webmail for the time being until everyone has my new email.

What I want to do before I move is set up an out of office reply, but only
to one particular sender, which tells them that the email is no longer in
use, and then have their email deleted so it never downloads into Outlook on
my system.

The techies at work have not been able to figure out how to do this (I
presumed that I don't have admin rights to set up anything to work from
server level).

Tried everything to get this to work - set up out of office response, set
the message rules to send said message, and on one occasion a mail did appear
in the Sent box, but the mail did not appear to be received at the other end
(I was using a Hotmail account to check if it was working).

Also I don't want to have to have Outlook running to make this happen, due
to me not being there for much longer.

Any ideas?

 

[Lanwench [MVP - Exchange]]

I work in an environment using Outlook Exchange Server 2003.

Ah, there's no such thing - it's Exchange 2003. Outlook is a client.

I am
moving to a new office totally separate from this, but can check my
old email address via webmail for the time being until everyone has
my new email.

What I want to do before I move is set up an out of office reply, but
only to one particular sender, which tells them that the email is no
longer in use,

Not possible, unfortunately. Out of Office is all or nothing at all.

and then have their email deleted so it never
downloads into Outlook on my system.

Anything you could set that would act on a particular message would do so
only after the mail was received. Whether you delete it or not afterwards
doesn't mean anything (the server itself may still have it archived).

The techies at work have not been able to figure out how to do this (I
presumed that I don't have admin rights to set up anything to work
from server level).

You wouldn't need this - but seriously, why not just send out a message to
your frequent contacts that tells them your new address/contact info?

Tried everything to get this to work - set up out of office response,
set the message rules to send said message, and on one occasion a
mail did appear in the Sent box, but the mail did not appear to be
received at the other end (I was using a Hotmail account to check if
it was working).

Also I don't want to have to have Outlook running to make this
happen, due to me not being there for much longer.

Any ideas?

OOF runs without your being logged in, and you can turn it on/off in OWA as
well as in the fat Outlook client. An autoreply rule would likely be client
side only, which means Outlook would need to be running - and autoreply to
the internet is disabled by default in Exchange (for very good reasons;
allowing this can lead to potentially catastrophic mail loops).

Note that future Outlook questions should be posted in
microsoft.public.outlook (for general OL issues), and Exchange-related
questions such as this in microsoft.public.exchange.clients.

 

[Guest]

Ah, there's no such thing - it's Exchange 2003. Outlook is a client.

I use the Outlook client to access the system, or web access from my current
location (but can't see personal folders this way), but I was referring to
the general set up. Should have been more careful in terminology.

Not possible, unfortunately. Out of Office is all or nothing at all.

OK, that's why that didn't work then.

Anything you could set that would act on a particular message would do so
only after the mail was received. Whether you delete it or not afterwards
doesn't mean anything (the server itself may still have it archived).

No use then, if I can't set it for just one sender. Doesn't really matter
that it downloads first. I can go across to the old office and deal with it
if I do need to be logged in to Outlook at my old desk.

You wouldn't need this - but seriously, why not just send out a message to
your frequent contacts that tells them your new address/contact info?

Well, I have done that, but I want this particular contact, who has become a
bit of a nuisance, to think that the address is totally unavailable - sort of
a bounceback 'mailbox not recognised type of thing'. I read that this was
possible to do using out of office and message rules, but obviously not.

OOF runs without your being logged in, and you can turn it on/off in OWA as
well as in the fat Outlook client. An autoreply rule would likely be client
side only, which means Outlook would need to be running - and autoreply to
the internet is disabled by default in Exchange (for very good reasons;
allowing this can lead to potentially catastrophic mail loops).

Could be why the reply message appeared in the sentbox then, but was not
received.

Note that future Outlook questions should be posted in
microsoft.public.outlook (for general OL issues), and Exchange-related
questions such as this in microsoft.public.exchange.clients.

OK. Thanks for your help anyway.

 

[Lanwench [MVP - Exchange]]

I use the Outlook client to access the system, or web access from my
current location (but can't see personal folders this way), but I was
referring to the general set up. Should have been more careful in
terminology.


OK, that's why that didn't work then.
Ayuh.

No use then, if I can't set it for just one sender. Doesn't really
matter that it downloads first. I can go across to the old office and
deal with it if I do need to be logged in to Outlook at my old desk.


Well, I have done that, but I want this particular contact, who has
become a bit of a nuisance, to think that the address is totally
unavailable - sort of a bounceback 'mailbox not recognised type of
thing'. I read that this was possible to do using out of office and
message rules, but obviously not.

You might ask your admins if they can block him at the server / sender
filtering level.....

Could be why the reply message appeared in the sentbox then, but was
not received.
Yep.

OK. Thanks for your help anyway.

No prob, hope it helped.

 

[Guest]

just thought I would post that I've sorted it 'to a point'. The techies
suggested a '000 message', but said that this would work only one time, but
this may give this person the message that their mails are no longer welcome.
However, I found something on the MS support site:
http://support.microsoft.com/kb/311107/ - which is in effect this same
thing, as when I tried it, it only sent one response to the first trial email
I mailed to myself. Subsequent ones were not replied to. I suppose if they
send a second email, I can create a new rule, and keep doing this, until they
do get the message.

 

[Lanwench [MVP - Exchange]]

just thought I would post that I've sorted it 'to a point'. The
techies suggested a '000 message', but said that this would work only
one time, but this may give this person the message that their mails
are no longer welcome. However, I found something on the MS support
site: http://support.microsoft.com/kb/311107/ - which is in effect
this same thing, as when I tried it, it only sent one response to the
first trial email I mailed to myself. Subsequent ones were not
replied to. I suppose if they send a second email, I can create a new
rule, and keep doing this, until they do get the message.

Yes, this is what people generally do when they don't have Exchange or any
other mail server that can provide OOF functionality.
If this is working, it means they've opened up 'autoreply to the Internet' -
which is unwise, as mentioned.
At any rate, glad you've found something that works for you. Remember to
post future Exchange or Outlook questions in their respective newsgroups.